Course Details

If you are looking for work in any establishment that provides Gambling Services, it is a government requirement for you to have completed an approved RCG training course.

While some states do not allow for online training, QLD do permit the delivery of online RCG training. If you require an RCG card for other states, please check what is required with the local regulator.

Provide responsible gambling services is also commonly known as Responsible Conduct of Gambling or ‘RCG’. We do refer to RCG as most people still call it this.

This RCG course online (Only valid for QLD) is required for people working in an environment where gambling is available, including:

  1. Gaming room attendants
  2. Casino workers
  3. Licensees
  4. Managers
  5. Security Officers

Legislation requires refresher training every five (5) years.

This RCG course online requires students to study in their own time, while completing assessment tasks for marking by an assessor. Upon successful completion, an RCG certificate will be issued so you can commence work immediately.

If organising a group booking or onsite training, we can facilitate the RCG training nationally.


This RCG course online combines plain English, videos and photos to ensure all learners are able to have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 to discuss your training needs.

Training Program

Once enrolled into this program, students will be provided access to the learner portal which includes the reading material and assessments to be completed.

This program is offered online through our learning management system. There are 3 components to this programs:

  • Online learning
  • Online assessments
  • Online videos

During this RCG course, you will learn the knowledge and skill associated with responsible gambling services. Students should allow up to six (6) hours for the online learning and assessment to be completed. If you have completed RSA training in the past, you may be able to complete the online program in a shorter timeframe.

The online RCG course will include information about:

  • Legislative framework
  • Gambling guidelines
  • Strategies to prevent addiction

To complete this program, students will need:

  • Computer or device
  • Webcam (to submit final assessment – desktop or laptop webcam works best)
  • Internet connection
  • Speakers


Students will be assessed through the use of online workbooks. Assessment will confirm knowledge and skills have been achieved.

If a student is not successful in completing all assessments satisfactorily, they will need to rebook the RCG course at the full course fee.


Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHGAM001 Provide responsible gambling services. This Unit of Competency is Nationally Recognised Training from Health Training Package.

RCG certificates are emailed to students however hard copy is available for additional fee.

Once received, students can commence work with a statement of attainment in the permitting states / territories.

To obtain a NSW RCG card, you will need complete an RCG course with an approved NSW training provider. In Victoria, you must complete the RCG course with the state authority.

Online pre-study requirements

This online RCG course requires access to the following resources to complete the course:

  • Computer or device
  • Desktop or laptop webcam
  • Internet connection
  • Speakers

Course Enrolment

Anti Bullying Training Course Description RCG Online Course Description (317 KB)

Student Handbook Student Handbook (593 KB)

The cost for this RCG course online is $49.

If organising a group booking contact us for further information.