Responsible Service of Alcohol (RSA)


Responsible Service of Alcohol (RSA)

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Course Summary

SITHFAB002 Provide responsible service of alcohol from the Tourism, Travel and Hospitality Training Package SIT12 describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol. This RSA training course is recognised under the VET Quality Framework, ASQA & the Office of Liquor, Gaming & Racing (OLGR).

Course Duration

6.5 hours

Before You Book

This Course Covers

  1. Sell or serve alcohol responsibly
  2. Assist customers to drink within appropriate limits
  3. Assess alcohol-affected customers and identify customers to whom sale or service must be refused
  4. Refuse to provide alcohol

After Your Course

Upon the successful completion of this RSA course, participants receive a Statement of Attainment from ATS. Students will also receive a RSA Interim Certificate issued by the Office of Liquor, Gaming & Racing (OLGR) to comply with new regulations. The RSA Interim Certificate is the temporary licence for working purposes and will last for 90 days from course completion date. Students must take their interim certificate with 100 points of identification to a participating Services NSW outlet to process the RSA Competency Card - the official licence issued by OLGR which lasts for 5 years from course completion date.

Why Choose this Course?

The NSW RSA course is a theory based course covering the laws and legislation of alcohol in NSW and how to sell and/or serve alcohol responsibly. The NSW RSA course is mandatory for everyone in NSW involved in the sale and supply of liquor to the public. This includes licensees, club secretaries, serving staff and security staff working at licensed venues. If you are looking for work in hospitality, such as a bar, hotel, pub, club or restaurant, you will need to complete this NSW RSA course. Click on the above locations tabs to select a classroom date and book in!

All courses are conducted and assessed in English. Please read the Learning, Literacy and Numeracy skills required below to successfully complete the course. If you are concerned you will not be able to meet these requirements, contact our office to allow us to assess your application or whether we can provide you with the support to ensure you complete the unit successfully.

Foundation skills essential to performance in this unit:

  • Reading skills: Read at times complex information from staturory regulatory bodies, in-house policies & procedures, specific provisions of state legislation, signage & range of ID or proof of age documents
  • Oral communication: Provide understandable information to customers on responsible service of alohol laws & ability to speak firmly & clearly to intoxicated customers in order to de-escalate conflict
  • Numeracy: Calculate standard drinks & determine proof of age documents
  • Learning skills: Source relevant information on laws, regulations & codes of practice relating to RSA & continuously update knowledge of changes
  • Teamwork skills: Share customer information with team members to ensure proper service of alcohol practices within the organisation
  • Self management skills: Deal with hostile & uncouperative customers in a professional manner & in line with organisational procedures.

How is the Course Assessed?

Written assessment (closed book). Students must achieve a mark of 80% or higher.

Extra Notes

Priority is given to students who pre-pay for courses as numbers are restricted. ATS reserves the right to reschedule courses if there are not sufficient numbers to run.

To book: Check out our training schedule for a suitable date and then either book online, call us on 1300 541 773 or email us at admin@oztrains.com to reserve a place in the course.

Related Courses

RCGSelect Date

Campbelltown Catholic Club Courses

Date Time Online Booking Price
Wed 01 Jun 2016 9:30 am - 4:00 pm $130.00
Wed 08 Jun 2016 5:00 pm - 11:30 pm $130.00
Wed 15 Jun 2016 5:00 pm - 11:30 pm $130.00
Wed 22 Jun 2016 5:00 pm - 11:30 pm $130.00
Wed 29 Jun 2016 5:00 pm - 11:30 pm $130.00

Getting to ATS Campbelltown Catholic Club Courses Training Centre

20-22 Camden Street
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Campbelltown Catholic Club Courses location map
NOTE: Please be advised that students wearing thongs, singlets or dirty work clothes to this venue will not be allowed to enter the premises.

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Tue 14 Jun 2016 5:00 pm - 11:30 pm $130.00
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Getting to ATS Miranda RSL Courses Training Centre

615 The Kingsway
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Miranda RSL Courses location map
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Clarence Street Sydney

Date Time Online Booking Price
Thu 02 Jun 2016 9:30 am - 4:00 pm $120.00
Mon 06 Jun 2016 4:00 pm - 9:30 pm $120.00
Thu 09 Jun 2016 9:30 am - 4:00 pm $120.00
Thu 16 Jun 2016 9:30 am - 4:00 pm $120.00
Mon 20 Jun 2016 4:00 pm - 10:30 pm $120.00
Thu 23 Jun 2016 9:30 am - 4:00 pm $120.00
Mon 27 Jun 2016 4:00 pm - 10:30 pm $120.00
Thu 30 Jun 2016 9:30 am - 4:00 pm $120.00

Getting to ATS Clarence Street Sydney Training Centre

Level 2, 283-285 Clarence Street
Sydney NSW 2000
Clarence Street Sydney location map

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