Following the NSW Government’s introduction of the Photo Competency Card for RSA and RCG licences – designed to improve the capacity for venue operators and regulators to verify RSA/RCG trained staff and reduce the risk of fraud – the time has come to ensure that you have updated your RSA and RCG qualifications.


OLGR have released the expiries for paper certificate holders, ranging from 2012 to 2016. It is the responsibility of individuals to enrol into and complete the NSW RSA and RCG course(s) before their allocated expiry date in order to continue working in the industry.


In order to keep working in the industry, you have to update your qualification by enrolling in and completing the updated RSA and RCG courses. If you haven’t yet done so, you can update your qualification at the following venues:


  • Sydney CBD – 143 York Street
  • Campbelltown – Campbelltown Catholic Club
  • Miranda – Miranda RSL


At ATS, we provide courses weekly at our locations across Sydney to ensure all students meet the deadline set by the Office of Liquor, Gaming and Racing (OLGR). We understand our students have a busy schedule and are working with hospitality hours, so we have done our best to cater for all students providing night and day time courses as follows:

  • Day course: 9:00am – 4:00pm
  • Night course: 5:00pm – 12:00pm


How do I apply for the photo competency card?

Once you have successfully completed your RSA or RCG course, you will receive your interim certificate. You need to take this in person to a participating Australia Post outlet in NSW for your photo competency card. The back of your interim certificate contains the application form and a list of documents you need to take to Australia Post to prove your identity.


When you receive your interim certificate, check the details carefully to make sure that it matches the details on your ID – if they don’t match, Australia post will not be able to process your application.


If any of the details on your interim certificate are incorrect, please complete the Interim Certificate Amendment form, submit it to OLGR, and wait for a new interim certificate to be issued by your training provider. Please do not take your incorrect certificate to Australia Post.


Once you have received your Interim Certificate, there are 3 simple steps to getting your card.


1. Book a time at Australia Post

Visit your local Australia Post Outlet or call 137 678 to find your nearest participating Australia Post outlet and to book an appointment. NOT all Australia Post outlets in NSW can process photo competency card applications. So check first!


2. Get your identity documents ready

In order for Australia Post to process your card application you will need to have your interim certificate and the correct documents to prove your identity.

These must be original documents (unless otherwise stated) to the value of at least 100 points that prove your identity. Details of acceptable documents are listed on your interim certificate. Please read this information carefully to make sure you have the right documents to take to Australia Post.


3. Go to your Australia Post interview

  • Attend the interview in person (other people can’t apply for the photo competency card for you)
  • Take along your interim certificate
  • Bring the right documents that prove your identity
    (100 points or more). If you don’t do this, your application cannot be processed by Australia Post.

Your photo will be taken at Australia Post as part of the application process. Your card will be ordered and sent to you within 3 weeks.










Need to renew?

Australian Training Solutions have courses available every week. Go online to or call us on (02) 9286 3566.

Leave A Comment

Your email address will not be published. Required fields are marked *